24-Hour Care

Should your condition ever deteriorate to the extent that you now need 24 hour attention and care. We will ensure a smooth transition of your care to our Live-in Care Package.

Partnership Approach

Chenash Homecare Specialists Ltd values a team approach when delivering care therefore, if you currently receive care support from other organisations, such as Local Authorities, Social Services, or charitable bodies, we are able to work in partnership with them to adopt a multi-disciplinary team approach where your best interest are at the centre of all we do.

Overview of our care process

Following initial referral, the Registered Manager will visit you in your home to discuss your needs. During this meeting, we will:

  • Provide information about Chenash Homecare Specialists Ltd and the services we offer
  • Agree a plan of care with you
  • Explain the costs of your care package
  • Perform a health and safety risk assessment

Following the visit, we will provide you with a contract, which refers to the care plan, the costs and our terms and conditions

After we have reached an agreement to provide care for you, you will be allocated a carer from our team who will be supporting you based on your care plan

On subsequent visits your carer will monitor the effectiveness of your care plan and provide information to the Registered manager, so that your care plan can be updated and imĀ­proved.

After a few visits, the Registered manager will visit you to find out your thoughts on our serĀ­vices and your carers, and to discuss ways of improving our service to you.

On a regular basis, the registered manager will visit you to do a full review of your care plan, to ensure it is appropriate to your needs.