RESIDENCES

The government defines supported housing as accommodation provided alongside support, supervision or care to help people live as independently as possible in the community. This is the main philosophy that we subscribe to as we continue to promote the autonomy of all individuals who use our properties. Our practice is termed as active support as we view this as part of community integration.

About Us

Our Philosophy within Chenash Residences and our supported living model is to transform the lives of people with complex care needs, those with learning disabilities, complex autism, helping them to build a brighter and more independent future. We want to deliver outcomes for people with learning disabilities focusing on supporting behaviours, physical exercise, sensory differences and communication. This is underpinned by our structured approach and some of the key areas looking at community opportunities, working in partnership with others and ensuring all using our services lead a happy and healthy life. We lay significant emphasis on creating meaningful and functional learning opportunities which build on everyone’s strengths and interests for us to provide a person-centred approach with consistency throughout the care and support we provide within Chenash Homecare Specialists LTD as an organisation.

Every one of our residences is manned by core supporting experienced personnel who are on site on a 24/7-hour basis providing support to individuals as and when needed.

Our core responsibilities within our residences include:

Supporting individuals with person centred care and support which promotes their autonomy on day-to-day tasks involved in ordinary living
Administering medication (dependant on package of support)
Raising any safeguarding concerns regarding our valued clients
Working alongside our residents’ loved ones including their advocates.
Enabling individuals to gain and maintain independence.

THE FUNDERMENTAL STANDARDS THAT WE ASCRIBE TO

Person-centred care– ensuring that you have care & support that is tailored to you and meets your needs and preferences
Visiting and accompanying – ensuring that you can have visitors without difficulty and ensuring that you have someone with you, where this applies when on external visits from one of our residences
Dignity and respect – ensuring that you are always treated with dignity and respect while you’re receiving care and support from us.
Consent– ensuring that you (or anybody legally acting on your behalf) gives your consent before any care or support is given to you.
Safety – ensuring that you are not given unsafe care or treatment or placed at risk of harm that could be avoided.
Safeguarding from abuse– ensuring you do not suffer any form of abuse or improper treatment whilst receiving care & support from us.
Food & drink– ensuring you have enough to eat and drink to keep you in good health while you receive care and support from us.
Premises & equipment- providing you with residences which are clean and appropriate and any relevant equipment used being clean, suitable and looked after properly.
Complaints– having a system in place so we can handle and respond to your complaint.
Good governance– having effective governance and systems to check on the quality and safety of your care.
Fit & proper staff– having personnel who can support & care for you with expertise appropriate to their role.
Duty of candour– being open and transparent with you about your care.

Behaviour Support Plan

A behaviour support plan is a document created to help understand and manage behaviour in individuals who have learning disabilities and people with Autism who present with behaviour that others may find challenging. A behaviour support plan provides and equips our staff with a comprehensive step by step guidance of ensuring that the individual being supported has a significant quality of life and promotes staff to identify when intervention is required to prevent episodes of challenging behaviour.

Person Centered Care Plan

All our residents have specific care plans which are person centred to their needs. The care plan is a unique working document that is personalised to all our residents to ensure effective support and care of all needs identified.

Within each behaviour support plan as well as care plan we recognise that the importance of creating a positive environment where people feel safe and supported, hence our aim and reason of ensuring that all our staff are trained to exceptionally high standards targeted at creating positive environments within our residences.

Leadership

Chenash Homecare Specialists LTD boast of extensive experience within the senior management team. It is this leadership team and extensive dexterity that keeps the engine of our residences lubricated and ensuring effective support of all junior personnel which includes a significant group of our carers.

Mr Fafe Mudzingwa; Is the registered responsible individual for Chenash Homecare Specialists LTD via the ‘Care Quality Commission’

A qualified practitioner with extensive expertise in mental health and learning disabilities and people with Autism. Fafe has worked providing leadership and utilising his specialist skills in various environments such as ‘Willow Ward’ an 8 x bedded specialist unit once based at Moorgreen Hospital in Southampton, which was a specialist centre for treatment for adults with learning disability whose behaviour challenged services. These behaviours were significant (e.g. impacting on the person’s health, their safety, or the safety of others, and their quality of life) and be a result of a learning disability rather than an underlying mental illness or personality disorder. In his role, Fafe supported patients who often presented with a range of complex needs, alongside challenging behaviour, which included physical health needs, communication needs, epilepsy and autistic spectrum disorders.

In a different management role, Fafe was a senior manager in charge of a specialist unit, ‘Ravenswood House’ which supports people with serious mental illness and/or personality disorder who need to receive their care in a secure environment. Some of their clients albeit a very small minority have a learning disability. Most of the patients based at Ravenswood House have either committed a criminal offence or have challenging behaviour.

Fafe was project management Lead for ‘improvement of inpatient services’ in Southwest London focusing on Mental Health, learning disabilities and people living with autism for inpatient individuals only.

Within this role, Fafe worked alongside ‘Mencap’ representatives and travelled around specialist Hospitals around the UK who were supporting clients within the profile.

As part of his portfolio, Fafe has also worked as a senior manager for Central & Northwest London NHS Foundation Trust. His primary responsibility was managing hospitals who supported those living with mental illness, learning disabilities and people with autism and had a significant role within placements of the same.

Mrs Rosemary Mudzingwa; Is the ‘Registered Manager’ for Chenash Homecare Specialists LTD via the ‘Care Quality Commission’.

A senior qualified Mental Health Nurse with vast experience of working within mental health and learning disability services. Rosemary worked as a senior duty manager /leader with ‘Locksbottom Primary Care Trust’. Within this role, Rosemary provided leadership to staff who were supporting various houses with individuals living with a learning disability.

As Registered manager of Chenash Homecare Specialists LTD, she has worked extensively supporting various clients with learning disabilities, people with autism and other clients. Working closely with ‘Mencap’ Advocates, Teachers, appointed deputies, families, Rosemary has worked tirelessly to support those living with learning disability and autism to achieve robust integrated outcomes within the community.

Rosemary has over the past twelve years championed our successful community model of Enhanced Intensive Support (EIS) for individuals living with learning disabilities and people with autism.

Our Intensive Support Service is for people with ‘Learning Disabilities and people with Autism’ works in partnership with existing community and liaison services to deliver 24/7 hours personalised care to people with learning disabilities and people with Autism. Our aim has been and continues to be to create an effective service which supports people in their own home, targeted at reducing inpatient admissions whilst making provision for and providing proactive support post discharge back home, for those who experience inpatient admissions.

As lead and champion of the ‘Oliver McGowan’ model within the organisation, Rosemary ensures facilitation of the Oliver McGowan training for personnel within Chenash Homecare Specialists LTD. The Oliver McGowan which is Mandatory Training for our staff supporting our clients and residents living with learning disabilities and people with Autism. This aims to ensure that all staff have the right skill, knowledge, and attitude to provide care that is appropriate to support people with learning disabilities and autistic people. The driving force is to improve peoples’ understanding of learning disabilities and autism whilst simultaneously reducing inequalities for those living with learning disabilities and people with autism.

Rosemary is also the organisation’s lead for Positive Behaviour Support (PBS) and ensures that this is effectively disseminated within the organisation’s workforce. Positive Behaviour Support is a person-centred framework for providing long term support to people with learning disabilities, and people with autism, including those with mental health conditions, who have, or may be at risk of developing, behaviours that challenge.

Supporting Staff

We recognise that maintaining a positive environment is a key element within our residences and pivotal to this is the expertise and experience of our personnel.

Our staff are the heartbeat of the support and effectiveness provided within our residences and they do this with extensive support from our robust management team. This support towards our staff ensures that standards are upheld to high standards on a 24/7-hour basis in what some may view as highly challenging and demanding environments. At Chenash Homecare Specialists LTD residences, we value, support and empower the wider team of personnel who are dedicated to ensuring the comfort of our residents; these include cleaners, repair personnel, electricians, gas engineers, to mention just a few.

OUR CURRENT RESIDENCES

CARDAMOM HOUSE

A 3 x bedroom property located in Carshalton, SM5 1BQ. This property has extensive transport links accessing, central London, Walton-on-Thames, Weybridge, Redhill, Wimbledon, Surbiton, Caterham, Woking. The property boats of security cameras in front and back of the property for added security and is accessed via an electric gate. The property also has a side pedestrian gate which can be used to access and exit the property. With a side pedestrian gate and electric gate for access from the front, the property has a beautiful garden to the rear of the property with more security cameras for security.

MIMOSA HOUSE

A 3 x bedroom house located in leafy Carshalton, SM5 1BQ. It boasts of very good amenities and transport networks which have links to central London, Dorking, Epsom, Walton-on-Thames, Weybridge, Redhill, Wimbledon, Surbiton, Caterham, Woking. The property boats of security cameras in front and back of the property for added security and is accessed via an electric gate. The property also has a side pedestrian gate to the front of the house which can be used to access and exit the property. The house also has a beautiful garden to the rear with attractive astro turf.